While I waited on the lunch line after Shabbat services a couple of weeks ago, I found myself disturbed by an enormous purse as the woman ahead of me fidgeted and turned around every minute or so. By the third knock, I gently tapped her on the shoulder, requesting that she please be aware of her errant bag. She glared and growled, “I am not trying to bang into you.”
Wow. The old debate of intent vs. impact, a topic in the anti-racist and other social justice movements in which I have participated, was right there, in the personal realm, on the lunch line.
Of course she was not trying to bang into me. That is why I spoke to her politely and with a smile. I was hoping to hear, simply, “I’m sorry,” or even, “I will be more careful.” Something to let me know it wasn’t going to happen again.
Instead, she answered defensively, dismissing responsibility for her wayward purse because she hadn’t intended to hit me with it.
I recognize that the woman, her purse, and her weak excuse are actually long gone. I’ve already joined with friends and family for another Shabbat, am currently menu planning for this week’s Erev Shabbat, and I should have let go of the entire unpleasant experience already.
So why am I still thinking and writing about this?
I recognize that at times I too have quickly become defensive when someone lets me know I’ve done something wrong. Sometimes I am too quick to proclaim, “I didn’t mean it,” instead of fully hearing the other’s words. Sometimes I apologize for my actions, and then rush to explain what was going on with me, instead of listening attentively. These are behaviors I would like to change.
Good intentions are important, but not enough. The wayward, offending purse reminded me of this.